Legal

Privacy Policy

Last updated: July 2026

This policy explains what information Tensra collects, how we use it, and the choices you have. For anything not covered here, contact us at hello@tensra.co.

Information we collect

When you contact us, we collect the details you provide: your name, email, company, and message. When we deliver services, we may process data you share with us as part of the engagement. We also collect basic technical information such as how you use our website.

How we use information

We use your information to respond to enquiries, deliver and improve our services, and communicate with you about work we are doing together. We do not sell your personal data.

AI services and your data

To deliver AI services, we may process data using third-party models and infrastructure. We apply access controls and, unless you agree otherwise, we do not use your private data to train shared models.

Sharing

We share information only with processors and sub-processors needed to deliver our services, under appropriate agreements, or where required by law.

Security

We use reasonable technical and organizational measures, including access controls and encryption in transit, to protect your information. No method of transmission is fully secure, but we work to protect your data.

Your rights

You can ask to access, correct, or delete the personal information we hold about you. To exercise any of these rights, email us and we will respond within a reasonable timeframe.

Cookies

Our website uses only essential cookies and similar technologies needed for it to function. We do not run invasive advertising or tracking.

Contact

Questions about this policy or your data? Email hello@tensra.co.